AI & ML
Grounding LLM Agents in Business Processes: Process-Aware Knowledge Graphs for Reliable Multi-Step Service Invocation
arXiv cs.SE0 views
arXiv:2610.37242v1 Announce Type: cross Abstract: Large language model (LLM) agents that call enterprise APIs must select the correct endpoints, follow process order, use valid payload keys, and choose coded values from predefined lists. However, current retrieval-augmented service discovery treats endpoints independently and therefore misses process and schema constraints. We address this limitation by integrating Open Data Protocol (OData) metadata and Business Process Model and Notation (BPMN) reference processes in a typed property graph. A hybrid retriever identifies candidate endpoints using dense embeddings and follows process edges to retrieve subsequent endpoints. We evaluate the method on 42 enterprise services with process-chain ground truth. For queries with low lexical overlap between the query and downstream entities, it improves Recall@3 by 5.7 points (n=74), with consistent gains across embedding models and cut-offs. It matches dense retrieval on other queries and provides no improvement on OpenAPI services without a process layer, indicating that the gains arise from process structure. We also evaluate an LLM agent on 81 multi-step queries. It completes 38.7% of tasks, compared with 10.3% for a chunk-based baseline. In an elicitation probe, providing valid code lists eliminates invented codes but leaves invalid keys in 46% of write runs. Full typed context reduces invalid calls to 3% (3 of 101 runs), with no invented codes. These results show that exposing process and schema constraints during retrieval improves the reliability of agent-driven API calls.
Source:https://arxiv.org/abs/2610.37242PreviousGod Does Not Play Dice: Enforcing Batch Invariance in Agentic Kernel GenerationNextOptimizing Spectral Signature in Code Backdoor Detection
Related posts
Introducing the Grid Protectors Program
0OpenAI Blog
The world has a new plan to save nature, but it still needs the money
0Ars Technica

Could data center backlash flip Florida?
0The Verge

Vivo’s first Pro Max phone proves its Ultra is still in a league of its own
0The Verge

Why Peacock is making a huge bet on YouTube
0The Verge
Ninja’s first-ever microwave just replaced two of my kitchen appliances at once
0TechCrunch