If you have applied for the Social Relief of Distress (SRD) R370 grant, checking your status regularly is the quickest way to know whether your application was approved, when payment is due, or whether you need to lodge an appeal. This guide walks you through the official process step by step.

Check your status online

  1. Go to the official SRD website at https://srd.sassa.gov.za.
  2. Scroll to the section for checking your application status.
  3. Enter your 13-digit South African ID number.
  4. Enter the cellphone number you registered with when you applied.
  5. Submit the details and your current status will be displayed.

Your status will show as approved, pending, declined, or paid, along with the relevant pay dates when they are available. Keep your registered cellphone number active, because SASSA uses it to verify your identity and to send payment notifications.

What to do if your application is declined

A declined application is not the end of the road. You can appeal the decision online at https://srd.dsd.gov.za within 90 days of receiving the outcome. The appeal goes to the Independent Tribunal for Social Assistance Appeals, which reviews SASSA's decision. Make sure your personal details, income and banking information are correct before you submit the appeal.

Official SASSA channels

These are SASSA's official channels — not Grant Africa's:

  • WhatsApp: 082 046 8553
  • USSD: *134*7737#
  • Toll-free line: 0800 60 10 11

Use only official SASSA channels. Never share your ID number, banking details or one-time PIN with anyone who contacts you claiming to be from SASSA, and never pay anyone to speed up an application.

November 2026 grant payment dates

The revised main grant payment dates for November 2026 are 30 October, 2 November and 3 November. Unlike the main grants, the SRD R370 grant has no fixed pay date — approved SRD beneficiaries are paid on a rolling basis during the month, so check your status regularly to see your pay date.

More SASSA guides

For more step-by-step SASSA guides, including SRD R370 status checks, payment dates, applications and appeals, visit Grant Africa. Grant Africa is an independent information site based in Bothaville, Free State, and can be contacted at info@grantafrica.co.za.